Cat Candle

Shipping costs vary based on your location and the weight of your order. You can find the shipping details at checkout. Typically, our orders are processed within 1-2 business days, and shipping times range from 5-15 business days, depending on your location.

Yes, we do! We offer international shipping to bring the warmth of our candles to customers worldwide. International shipping rates and delivery times are calculated at checkout.

Absolutely! Once your order is shipped, you will receive a confirmation email with a tracking number. Use this number to track your package and anticipate the arrival of your delightful candles.

We understand the excitement of receiving your order intact. In the unlikely event of any damage during shipping, please reach out to our customer support team with photos of the damaged items, and we'll swiftly assist you in resolving the issue.

To ensure a smooth delivery, please double-check your shipping address at checkout. If you need to make changes, contact our customer support team as soon as possible. We'll do our best to accommodate your request.

Certainly! We're here to make your candle-gifting experience as delightful as possible. When you reach the checkout, there's an option to let us know you'd like our gift wrap service. Feel free to add a special message, and we'll make sure to include a personalized note, creating a truly unique and heartwarming gift for your recipient. Your thoughtfulness is sure to shine through with a beautifully wrapped candle and your personalized touch.

We understand plans may change. If you wish to cancel your order, please contact our customer support team within 24 hours of placing your order, and we'll assist you accordingly.

Our sincere apologies for any mix-up! Contact our customer support team with your order number and details of the incorrect item received, and we'll swiftly arrange for the correct items to be sent to you.

Unfortunately, we are unable to combine multiple orders once they are placed. Each order is processed individually to ensure accuracy and timeliness in delivery.

While our candles are designed for extended burning, we recommend not exceeding 4 hours per session to ensure an optimal burning experience and safety. Allow the candle to cool before relighting.

Yes, our candles are scented to fill your space with delightful aromas. The fragrance strength varies by the candle type and size. Check the product description for specific details on each scent's intensity.

We prioritize quality. We individually hand-pour each candle using all natural, plant-based soy wax andbeeswax free from paraffin, premium fragrance oils, and cotton wicks to ensure a clean, consistent burn lasting burn.

Yes, we are committed to sustainability. Our candles are made from responsibly sourced materials, and we continuously strive to reduce our environmental impact throughout the production process.

Currently, we offer a curated selection of colors and sizes. While customization options are not available at the moment, we're always exploring new ways to meet our customers' preferences.

We want you to love your candles. If you're not satisfied with your purchase, please contact our customer support team within 14 days of receiving your order. We'll provide instructions for returns and offer a refund or exchange.

We understand the need to experience a candle before deciding. If you're not satisfied after burning, contact us within 14 days of receiving your order, and we'll work with you on a suitable solution.